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Terms Of Service
1. INTRODUCTION
Please read these Terms and Conditions (“Agreement”) before using EnableU products or services. This Agreement is between EnableU and the individual who is viewing this online agreement (“End User”, “you” or “your”).
Before accessing the EnableU products and services, which contain EnableU content and content supplied to EnableU by third parties, along with associated documentation, media, and “online” or electronic documentation, and other content and updates (collectively, the “EnableU Products”), you must agree to the terms and conditions contained herein. Upon your acceptance of the terms and conditions, which is deemed given upon your initial use of the EnableU Products, you have entered into a subscription agreement, a confidentiality agreement, a purchase agreement and EnableU also grants you a license to use and access the EnableU Products based on the terms and conditions contained herein.
Before accessing the EnableU products and services, which contain EnableU content and content supplied to EnableU by third parties, along with associated documentation, media, and “online” or electronic documentation, and other content and updates (collectively, the “EnableU Products”), you must agree to the terms and conditions contained herein. Upon your acceptance of the terms and conditions, which is deemed given upon your initial use of the EnableU Products, you have entered into a subscription agreement, a confidentiality agreement, a purchase agreement and EnableU also grants you a license to use and access the EnableU Products based on the terms and conditions contained herein.
BY ACCESSING THE ENABLEU PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY IT. IF YOU DO NOT AGREE TO ANY OF THE TERMS YOU MAY NOT ACCESS THE ENABLEU PRODUCTS. YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IS AN INTEGRAL PART OF THE CONTRACTUAL CONSIDERATION GIVEN BY YOU TO ENABLEU IN EXCHANGE FOR ACCESS TO THE ENABLEU PRODUCTS.
2. ACCESS OF ENABLEU WEBSITE
By accessing the ENABLEU Products you acknowledge that you have read this Agreement, understand it, and agree to be bound by it.
3. ENABLEU SUBSCRIPTION USAGE POLICY AND CANCELLATION
3.1 MASTER, IT MASTER AND MASTER PLUS SUBSCRIPTION. The Master and Master Plus subscriptions are only available to corporate and government employees. Subscribers may only sign up for the Master and Master Plus subscription using their corporate or government email address. “Corporate” employees are employees of any company with a minimum of 10 full time employees on its company payroll. ”Government” employees are employees of any federal, state or local governmental branch, department or agency.
3.2 TECHNOLOGY COMPANY OFFICIAL SELF-PACED COURSES. Depending on the subscription service you are signed up for you can get access to official self-paced courses provided by technology companies such as MOC On-Demand provided by Microsoft, Cisco Digital Learning Library provided by Cisco. For these courses, at any given point in time, End User will have access to only one (1) course. End User will have to complete the already issued technology company official self-paced course, before enrolling in and starting a new technology company official self-paced course.
3.3 SHARE POLICY. ENABLEU will conduct regular audits to ensure that the subscription services (for example, VILT, MOC On-Demand and other on-demand courses) are only being used by End User. If it is identified that others are using the subscription besides you, ENABLEU reserves the right to withdraw the subscription services and refund the outstanding amount based on number of months left.
3.4 CLASS CANCELLATIONS FOR SUBSCRIPTION. You may cancel a live class without a cancellation fee up to fifteen (15) days prior to the class start date. If you cancel the class less than fifteen (15) days prior to the class start date, then ENABLEU will fine you 25% of the total subscription value and you will not able to take another course until the fine is paid. ENABLEU asks that you notify us as soon as possible if you need to cancel a class. (Effective January 1, 2019)
3.5 NO-SHOW POLICY FOR SUBSCRIPTION COURSES. Each course has a limited number of seats and by registering for a course you prevent another subscriber from attending that same course. A failure to attend a scheduled class will be considered a “NO SHOW” and will result in a penalty of 25% of the total subscription value and you will not be able to take another course until the fine is paid. (Effective January 1, 2019)
3.6 PAYMENT METHOD FOR MASTER SUBSCRIPTION AND MASTER PLUS SUBSCRIPTION. “Payment method” means the individual payment method or the business payment method, as applicable.
a. Payment by Credit Card. Payment for your subscription may be made via credit card. You will provide the sales rep with your payment information and authorize ENABLEU to charge your card for your subscription.
b. Payment by Purchase Order. Payment may be made by purchase order on a standard term of net 30 days.c. Payment by Direct Deposit. Payment may be made by direct deposit, the ENABLEU account information will be provided to you by our sales rep.d. Payment for Master subscription by using SATVs.
c. Payment may be made for your Master subscription through SATV* (Software Assurance Training Voucher). You will be informed of the number of SATVs that will be needed for this payment method by your sales representative.
e. Payment for Master Plus subscription by using CLCs. Payment may be made for Master Plus subscription through CLC** (Cisco Learning Credits). ). You will be informed of the number of CLCs that will be needed for this payment method by your sales representative.*Each SATV training voucher needs to be redeemed before the expiry of the voucher. If the voucher has expired before the commencement of a class than you will be responsible for making the payment using other means.**Each CLC training voucher needs to be redeemed before the expiry of the voucher. If the voucher has expired before the commencement of a class than you will be responsible for making the payment using other means.
3.7 AUTOMATIC RENEWAL (Does not Apply to Government Employees). By registering for a subscription plan and providing us with your billing information, you authorize and grant the right to EnableU to process payment for your subscription via the payment information you provided during checkout. YOU UNDERSTAND AND AGREE THAT AT THE END OF YOUR SUBSCRIPTION TERM, WE WILL AUTOMATICALLY RENEW YOUR SUBSCRIPTION AGREEMENT FOR THE SAME LENGTH OF TERM AND PROCESS YOUR PAYMENT USING THE PAYMENT INFORMATION PROVIDED TO US AT THE THEN-APPLICABLE PRICE OF THE SUBSCRIPTION AGREEMENT.
3.8 REFUND POLICY. Refund within 30 days from day of purchase if you have not utilized your subscription.
3.9 FREE TRIAL (For online customers). Your subscription may begin with a free trial. The length of your free trial will be set during your checkout, however we reserve the right, in our absolute discretion, to determine your eligibility for a free trial. As a free trial user, you acknowledge and agree that your use and access is subject to these Terms and Conditions.3.10 Transfer of Subscription: This Agreement and Master Subscription is transferable to another User at the same corporation one time only, only if the original User has not taken more than one (1) MOC ondemand courses or more than one (1) VILT/ILT.If a User has attended a boot camp than this subscription is NOT transferrable.